TONAWANDA AUTO REPAIR

great service honest guys thanks again !!!!!

I am so glad to have found this family owned auto repair. I will never take my car any where else due to the prices and quality work.

Best place we could go. Found the problem in 2 min. and helped with it perfectly. Stayed in an other shop the whole day and they couldn't help.

Needed state inspection. Price was beyond reasonable and they squeezed me in last second! Awesome service and nice, clean facility!

We recently had to have new hitch put on our Van as it was not holding up my husbands elec wheelchair.... Victor at the VA had us go see Chris at Total Automotive... They are super nice people, Chris explained all about the bolts not holding and one put hole in frame but he said not to worry it all could be fixed. I had to leave it to take care of the hitch problem, which was done without problem, then the bumper was the cause of the rust underneath Van. So Chris called with update and had to get new bumper. A-OK, then inspection revealed a leaking in the power steering so Chris gave us update and cost of fixing that.... Everything that was done made the van better for hauling wheelchair and not scrapping driveways anymore.... We are very pleased with Total Automotive and would recommend to everyone to go see them for all your car needs.... We are certainly going to them as our future service dealer.... In a scale of 1-5 as I was asked in phone survey--- Give them 5 but could go to big 10. Most pleasant, caring, knowledgeable people that we have dealt with. Thank you Chris and Crew for making our ordeal a more positive experience. Oh yes, have coffee, watch tv and bring books and take books... lovely experience as a book lover it was great to find books in a service station.... Kudos to all at Total Automotive......

I have a shattered driver side wing mirror for almost 8 month. Ive been hesitating to repair it fearing it would not look the same as before. I went in for NYS inspection which they did fast, and they told me they can replace the mirror with original part. So I trust them and thought I have to give it try. The price is reasonable and the result is perfect. The job is done within 10 minutes and I'm very satisfied. It looks exactly like before, I would recommend this place to anyone. Not to mention the staff is very nice and helpful, not pushy at all. There is nothing to complain about this experience.

Can't say enough positive things about Total Automotive! Customer service is outstanding... probably the best in the area! Chris goes the extra mile in order to ensure that customers are take care of! Prices are very fair.

Spoke with Ruth. She said this business is prompt when scheduling. They are friendly and courteous. They are competitive in their pricing, and offer a shuttle when needed. The work is done well.

Jeffery said the business was quick and they had helpful service.

Ramesh said it was easy to get an appointment with this business. They got him in and out quickly. They offer a free tire rotation that comes with the tires that he bought.