5

Amazing. Had new front brakes and rotors. Car drives great! Happy car.

5

Big thanks to Chris for helping me out with a set of replacement wiper blades. I lost one while driving on the 290 and couldn't stop for it. I exited off the road safely at Colvin and straight to Total Auto. That is/was customer service at it's best.

5

Fantastic service!

5

Great job as usual. Balanced and rotated tires under warranty.

5

Great service as always, the BEST

5

This is my second visit to Total Automotive, and both times it was just for a NYS Inspection as my car is still under warranty with the dealership. Tom's team notified me that I was due for my inspection and got me a Saturday appointment within days, which is awesome. I didn't call them - THEY called me to remind me. Tom seemed to recognize me when I came for this visit, and I waited inside for my inspection to be completed. It took less than an hour, and during my wait time, I noticed that time after time folks coming through the door to drop their vehicles off knew Tom, and Tom knew them! My inspection went off without a hitch, no bogus repairs were needed, and Tom advised me of a couple of things that might need attention in the not so distant future, but that everything was good to go. I genuinely appreciate the honesty and professionalism, and apparently a ton of other folks do too based on the number of repeat customers Total Automotive has coming through the door. Kudos to you Tom!

5

Great service! Highly recommend to everyone!

5

I've been taking my car here for many, many years and will continue to do so. As far as I'm concerned they are the automotive genesis' in this area! I may never buy a new car as long as they keep this one on the road!!

5

I HAVE BEEN TAKING MY CAR TO TOTAL AUTOMOTIVE SINCE THE 1980'S AND HAVE BEEN VERY HAPPY WITH BOTH THE WORK AND CLIENTELE. TOM, THE OWNER AND CHRIS, THE OFFICE MANAGER ARE VERY HELPFUL AND CONSCIENTIOUS. THEY MAKE EVERY EFFORT TO FIT ME IN THE SCHEDULE WHEN NEEDED. I WOULD NOT TAKE MY CAR ANYWHERE ELSE FOR REPAIRS. THEY ARE TRUSTWORTHY AND VERY HELPFUL.

5

The people that work here are some of the nicest I’ve ever met. Very friendly and very helpful !!!