TONAWANDA AUTO REPAIR

5

Everyone at Total has always treated me with respect. I've been going to them since my rusty old Ford Focus, 11 years ago. These are the mechanics you can trust.

5

Elizabeth said they did a good job.

5

Joe said he was very pleased with the service. The service was prompt and efficient. They were also thorough.

5

Judy said she likes this business service. They have always been good to her. This business never promotes unnecessary work but they do tell her when she may need work done on something on the next visit. She stated they do a good job, they are honest, and reasonably priced. She has always been happy with the service she has gotten here.

5

I am so glad to have found this family owned auto repair. I will never take my car any where else due to the prices and quality work.

5

Always willing to work around your schedule and keep in contact with you as your car is getting repaired.

5

Service is good, they get the work done pretty quick, explain everything before they start. Being a women, I am very comfortable having my car serviced here. Tom and his team are great.

5

Joyce said they were nice courteous and friendly.

5

Tom and Chris go out of their way to fix the problem quick and painless!!!!

5

I want to extend a warm thank you to Chris and Scott and the other talented mechanics at Total Automotive. Their team treats you with respect and integrity regardless of your knowledge of mechanics and gender. If you express a concern about your vehicle they will check it out and explain if any additional costs are required and a step by step detailed explanation of what needs to be done. I don't mind waiting for an extended period of time in their shop because there isn't an atmosphere of inferiority or sexism. I love that they have Tom's wife as part of operations, it's great to see a woman behind the counter in a car mechanic place. Also Total Automotive is one of the few places that offers a shuttle service which is a blessing when you have unexpected car trouble and do not have anyone to turn to for a ride. Thank you for your honest and integral business.