TONAWANDA AUTO REPAIR

Chris went above and beyond with my situation...he did a great job communicating each concern and his communication with my warranty company!

The quality of the work and the customer service is superior. The only thing that could have made my experience better was if I received regular updates on the status of the diagnostic being done on my vehicle.I called every 2 hours to get an update. It would have been better if I did not need to call.

I do recommend you now to friends and even to people I don't like.

I believe I am listened to and respected. I appreciate an explanation of the status of the car and options.

Been bringing the cars there for year's because of the service, tommy and his guy's do the job right the first time. Looking forward to my next visit Ha Ha!

As usual, I received first-rate service. Everyone is professional and it makes the experience of having my car fixed much easier. I have and will continue to bring my car to Total Automotive.

Joseph said he goes to the business all of the time. Tom, the owner, is a good person and they do good work.

This place is special. They make every effort to accomodate your need for appointment times. They tell you the truth about your repair options. I am very happy with everyone who works there.

Tom and all the other workers at Total Automotive have always provided the best customer service around. They fit appointments to your schedule and explain all the work that needs to be done before fixing your car. We have gone to this shop for over 15 years, and would definitely recommend it to others.

George said this business did all right. He has no problems.