TONAWANDA AUTO REPAIR

5

James said everything was great with this business and he had no problems with them. They were helpful and pleasant too.

5

Chellsy said the staff member who worked with her was very helpful.

5

George said he appreciates the service he received and the way they helped him out.

4

Honest, good work, not inexpensive but hard to find this good of a repair shop. You get what you pay for.

4

Tom was correct in the idea of new brakes and pads for the front tires. The difference when I pulled out of the lot was unbelievable. Good Job

5

I purchased tires from Total Automotive a few years ago, and after this rough winter with many potholes I had slow leaks with some corrosion. They cleaned everything up and worked on my car for over an hour. The cost to me: NOTHING! When you buy tires from them, they rotate and repair for free. I love these guys!

5

Chris went above and beyond with my situation...he did a great job communicating each concern and his communication with my warranty company!

4

The quality of the work and the customer service is superior. The only thing that could have made my experience better was if I received regular updates on the status of the diagnostic being done on my vehicle.I called every 2 hours to get an update. It would have been better if I did not need to call.

5

I do recommend you now to friends and even to people I don't like.

5

I believe I am listened to and respected. I appreciate an explanation of the status of the car and options.