Recently got some work done here. Quality of work and service are good. Labor charges are excessive! Just to give you an idea…For spark plug replacement (which takes approx 1 hour), the labor was quoted for $412!!!
Thank you for sharing your feedback with us. We are delighted to hear that you were satisfied with the quality of work and service provided during your recent visit to Total Automotive. We would like to highlight some of the complementary services that were included in the service work you received, such as our digital multi-point vehicle health inspection and comprehensive brake inspection. These additional services are part of our commitment to ensuring the safety and reliability of your vehicle, and we are glad to hear that you found them valuable. Regarding your concern about the labor charges, we appreciate your feedback and understand your perspective. Our pricing structure is designed to reflect the expertise and experience of our technicians, the quality of the parts used, and the comprehensive service provided to our customers. We continuously strive to offer competitive pricing while upholding the high standards of professional expertise and quality service that we are known for. Your feedback is important to us, and we will take it into consideration as we evaluate and enhance our pricing policies. If you have any further questions or concerns, please do not hesitate to contact us directly. We value your business and look forward to the opportunity to serve you again in the future. Thank you for choosing Total Automotive.
- Total Automotive Inc.