TONAWANDA AUTO REPAIR

I took my car in to have it rust-proofed. As usual, they did a great job. One of the staff brought me home and my car was returned to me at the end of the day, which I very much appreciated. Tom and Chris are always very accommodating, friendly, professional and very knowledgeable. I have been taking my cars to Total Automotive for more than 30 years and would not take it anywhere else. My car has been recently inspected and it is ready for winter. Knowing that Total Aautomotive is there gives me confidence that I can call on them if a problem arises.

Great job, great people

Excellent customer service. They actually picked up my elderly mothers car from her house, did the inspection, (and replaced a rattling clamp for $3), and dropped the car back to her house, and wiped the car down for her. Payment was super easy as well. Sent me a text with a link, and paid in less than a minute. Chris arranged the whole thing and was an a absolute pleasure to work with. He seemed happy to provide the extraordinary service for her!

Great staff. Honest and professional.

Excellent

Tom and Chris are awesome. Very professional and will always be honest when repairing your vehicle.

I had a scary indicator show up on my dash. I drove in here as it was nearby. They were wonderful to me, took care of my tires immediately. Wonderful service.

I had to have 4 tires replaced, fair pricing and quick service. Highly recommend Total Automotive.

I like the on-line appointments; it's easy and I get two options. I am in an out quickly, and I can now sit in the waiting room and work while my car is taken care of . No pressure, and good advice. I get the feeling that they are really taking care of my car, giving me what I need when I need it and letting me know what might be coming in terms of tires and sundries.

As usual, the service that I received at Total Automotive was excellent. I was met at the door by Chris who took my car for inspection and winterizing. I was in and out within an hour. Because Total Automotive keeps my car in good shape, there were no concerns at this visit. Chris is always very friendly, professional and knowledgeable (which, of course, Tom is also.....but I did not see Tom on this visit). I would not take my care anywhere else for service