5

Once again I had my car in to Total Automotive for inspection and for some work that needed to be done. My car is a 17-year-old Honda which, in fact, I purchased from Total Automotive. I expect to have it for many more years due to their care. I have been taking my cars there for more than 30 years and would never take them anywhere else. Tom and Chris are so helpful and I depend on them to keep my car running for many more years. I would recommend Total Automotive to anyone. You will not be sorry.

5

Excellent service and friendly, knowledgeable staff.

5

really great service here. taurus and chris are both wonderful. they didn’t force unnecessary maintenance upon me, but were honest with what truly needed to be fixed. they even drove me home and picked me up so I wouldn’t be stuck there all day. an appointment was quick to get, and as always, the customer service was 10/10. I also really appreciate the pictures they provide of everything that needs to be fixed. my dealership missed a lot of stuff, I’m glad these guys caught it. expensive, yes, but they were honest in letting me know what could wait and what needed to be done sooner than later so I could budget properly.

5

Excellent service installing new tires and calling me when complete

5

Fast - efficient - honest

5

Write up, into service area, and check out all were accomplised in a very timely manner.

5

Great people-great service! I would definitely recommend them!

5

Always great and courteous service. I can trust their advice and recommendations!

5

trusted and always willing to go the extra mile to get the job done.

5

My wife and I haven't lived in Buffalo for very long and were apprehensive about finding a reliable auto repair center. After trying a few other places we went to Total Automotive for some oil changes and routine maintenance and we won't be going anywhere else! We also trust them with more complicated issues, like when I had to get my rear brakes completely replaced. The service is always timely, we have always gotten our vehicles back the same day, and Chris in the front office is very kind and patient to answer any of our questions!