TONAWANDA AUTO REPAIR

Efficient friendly service was provided. The battery was checked and good advice was provided.

Pamela said the business was friendly, accommodating and they took care of her well.

Loraine said the service was professional and the staff members did exactly what she asked them to do.

John said the business did a good job for him.

I "dropped in" to Total Automotive at around 4:30 pm yesterday with a battery problem. Tom checked it right away and said that I needed a new battery (he showed me the printout). Since mine had died two days before, and also the day before that, and had to have Triple AAA come to my home to jump start it, I knew I had a problem. My original battery was 5 years old and was not strong enough any more for the cold weather. Anyway, Tom said he could replace my old battery in 10 minutes. Since it was going on 5 pm by now and I had a dinner planned at 5:30 I agreed to have it done. He had it finished very quickly and I was on time for my planned dinner. What great accommodating! Thank you Tom (and Total Automotive). Madeline

Had only purchased WeatherTech mats through TA, but was so impressed by Chris' willingness to help, and his courtesy [good PR person!] that I decided to switch to TA. It was clean, busy, and after speaking with other clients, heard how satisfied they were. Side benefit: very close to home. Simple visit for car inspection and wipers today [ we lease our car] but I found the same environment as before Very pleased!

Barbara said this business did a good job.

James said the staff were friendly and took care of him quickly.

Spoke with John's wife. She said their vehicle was taken in, they asked for work, and staff got the job done. She stated it seems to be okay.

Carol said the staff was very nice, and quick with her servicing.