Debroah said from the time she walks in, she feels comfortable. The staff is very personable and she trusts them with her vehicle. She feels they will take care of everything and they do. They explain what needs to be done now and why and what can wait and why. They are very down to earth. The staff member at the front is very good at what he does. She has recommended them to both her employer and her son, both of which are now customers as well. They recently moved to a different location, which is still convenient and places she can walk to if she needs to wait for her vehicle.