TONAWANDA AUTO REPAIR

4

Tom was correct in the idea of new brakes and pads for the front tires. The difference when I pulled out of the lot was unbelievable. Good Job

5

I purchased tires from Total Automotive a few years ago, and after this rough winter with many potholes I had slow leaks with some corrosion. They cleaned everything up and worked on my car for over an hour. The cost to me: NOTHING! When you buy tires from them, they rotate and repair for free. I love these guys!

5

Chris went above and beyond with my situation...he did a great job communicating each concern and his communication with my warranty company!

4

The quality of the work and the customer service is superior. The only thing that could have made my experience better was if I received regular updates on the status of the diagnostic being done on my vehicle.I called every 2 hours to get an update. It would have been better if I did not need to call.

5

I do recommend you now to friends and even to people I don't like.

5

I believe I am listened to and respected. I appreciate an explanation of the status of the car and options.

5

Been bringing the cars there for year's because of the service, tommy and his guy's do the job right the first time. Looking forward to my next visit Ha Ha!

5

As usual, I received first-rate service. Everyone is professional and it makes the experience of having my car fixed much easier. I have and will continue to bring my car to Total Automotive.

5

Joseph said he goes to the business all of the time. Tom, the owner, is a good person and they do good work.

5

This place is special. They make every effort to accomodate your need for appointment times. They tell you the truth about your repair options. I am very happy with everyone who works there.