TONAWANDA AUTO REPAIR

5

My husband and I went into Total Automotive to get some new tires. All of our tires were balled and we also thought we really needed an alignment as well. So the guys put the new tires on and when they were done, the manager told us that our alignment was just fine and didn't need to be done. So what was supposed to be an almost $300 dollar job, didn't turn out to be that much because he said he didn't want to over-charge us. They even put on cartoons for our three year old when they saw her come in!! The place was clean and everyone was very friendly, I would definitely go there again!

1

Tried again after years away. They will not respect you as a customer. Will not go back. I'm sure they have some great technicians and staff. Chris, the service adviser is the most professional employee they've ever had.

2

The lady working the desk was rude and lazy. I wouldn't come here for my car issues.

5

Excellent Service, I was in and out in no time at all. These guys take care of all my vehicle needs. I love total automotive!