As usual Chris and Tom took excellent care of my van. It needs major work done to bring it back to when it was a young van. It is on it's way, the first job was the rear brakes and all the lines coated with rust. I drove it home the next day and what a difference in the brakes, I just put my foot to the brake and could tell the difference. They even found ways to save money on the estimate, which makes me very happy. No matter what the problem is big or small I am treated like a long time friend, letting me know what the problem is, what the best solution is for me and my wallet. I recommend Total Automotive to everyone, you won't be disappointed, and they have a great cup of tea and books to read while you wait.