TONAWANDA AUTO REPAIR

Great neighborhood business. Future needs noted. Easy scheduling.

The team had an appt for me the next day. They called tight away, told me the problem and handled everything with my warranty company. I was working late and they accepted payment over the phone and sent everything to my email. It’s so nice to see really amazing customer service!! If you have any car concerns, I highly recommend taking your car here.

As usual, my experience at Total Automotive was excellent. Went to my car and found a totally dead battery. My car was picked up, battery was changed. Car was returned to me. I spoke with both Tom and Chris during the time that my car was at the shop and they reassured me that all was well. They are both very knowledgeable, professional and helped me through my concerns. I have been taking my car to Total Automotive for more than 25 years and would never take it elsewhere.

Always professional and always accommodating ! They are honest and trustworthy and a pleasure to do business with!

Chris was very helpful, I appreciate his diligence, and jovial personality. Thank you for the help folks.

The car inspection was done at the exact appointment time. All service is good as usual.

I've been happy to write positive reviews before for Total Automotive, and I just had to come back here for a moment to give them another 5 Stars! I had my Ford Focus in there last week for a full tune up and NYS Inspection and everything always goes so smooth! They're always very nice, professional, reasonable with their rates, they call exactly when promised, and I never worry and I would never go anywhere else for my car services. Thank you guys for terrific service!

Excellent service

Great people and great price for an oil change! Would recommend

I needed to get the snow tires off of my car, but we are social distancing due to my son's immunocompromised condition. Tom and Chris have a whole system setup so you can drop off your vehicle, pick it up, and pay over the phone. Plus they have their mechanics taking precautions and they disinfect your car when they are done. I've been going to them for years and they always do a great job.